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Your questions

Your questions and comments are important to me. They allow me to continuously improve my services and provide you with an experience that exceeds your expectations. If you don't find the answer you're looking for among the questions below, please feel free to contact me using the form at the bottom of the page.

Do you offer delivery or pickup?

- Delivery and pickup options vary depending on the order, location and chosen option.

Is installation included?

- Installation can be included or added depending on the package chosen.

- Details will be provided in your quote.

Is a deposit required to reserve a date?

- The booking terms and any applicable deposit will be clearly stated in your quote.

- A quote request does not automatically guarantee date availability.

How far in advance should I book?

We recommend contacting us as soon as you know the date of your event.
Availability may be limited during peak periods.

How can I get a quote?

- Fill out our quote request form with details about your event.

- We will then contact you to discuss your needs.

How do you determine the necessary quantities?

- Quantities are calculated according to the number of guests, the duration of the event, the time of service and the chosen package.

Can your menus be customized?

- Yes. Each menu can be adapted according to the type of event, the number of guests, your preferences and your budget.

Is there a minimum order or a minimum number of guests?

Minimum orders may vary depending on the menu, type of service, date, and location of the event.

Applicable terms and conditions will be specified in your submission.

What is the difference between a catering service and a private chef service?

- The catering service includes preparation and, depending on the package chosen, delivery, setup, or on-site service.

- The private chef service offers a more personalized experience, right in your own home.

Can you guarantee the complete absence of an allergen?

- Despite all precautions taken, we cannot guarantee the complete absence of traces or cross-contamination.

- It is important to inform us of the nature and severity of any allergies you may have.

Can you take into account food allergies and intolerances?

We take food allergies and intolerances seriously.

Please provide us with all relevant information when submitting your quote request so we can confirm possible accommodations.

Are the trays and dishes ready to serve?

- Yes. The dishes are prepared and presented according to the agreed formula to facilitate service during your event.

What does the submission include?

- The quote specifies the elements included in your package, including food, delivery, setup, staff and any applicable additional services.

Do you accept last-minute requests?

- Last-minute requests are evaluated according to our availability and the complexity of the menu.

What information do I need to provide?

- Date of the event
- Location
- Approximate number of guests
- Type of event
- Desired package
- Dietary preferences
- Allergies or restrictions
- Additional services desired
- Approximate budget

Do you offer tastings?

The possibility of organizing a tasting depends on the nature and scale of the event.
Contact us to learn about the available options.

Can I modify certain elements of a tray or menu?

- Yes. We invite you to let us know your preferences when you submit your quote request.

In which regions do you offer your services?

- We primarily serve the Gatineau–Ottawa region.

- For events located outside this region, please contact us to discuss availability.

Do you accept small-scale events?

- Yes. Our services can be adapted to intimate events as well as larger receptions.

What types of events do you cater?

- We offer services tailored to private and professional events, including birthdays, weddings, receptions, family gatherings, cocktail parties and corporate events.

Do you offer vegetarian, vegan, or gluten-free options?

- Some options can be adapted to different dietary needs and preferences.

- The possibilities will be confirmed during menu planning.

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